Privacy policy

At Cholypory, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, create an account, place an order, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Cholypory is an online retail business operating within Australia.

Contact Information

Email: info@cholypory.shop
Phone: +61 472 883 068
Address: 19 Roseby Street, Drummoyne, NSW 2047, Australia

2. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely by third-party payment providers)

  • Order History

  • Customer Support Communications

Automatically Collected Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Shopping Activity

  • Referral Source

  • Cookies and Analytics Data

3. How We Collect Information

We collect information when you:

  • Place an order

  • Create an account

  • Subscribe to emails or newsletters

  • Contact customer support

  • Participate in promotions or surveys

  • Browse our website

  • Accept cookies through your browser

  • Interact with our advertisements or marketing campaigns

4. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Personalize your shopping experience

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

  • Send promotional emails (only where permitted by law)

5. Cookies and Similar Technologies

Cholypory uses cookies and similar technologies to improve website performance and user experience.

Cookies help us:

  • Remember your preferences

  • Maintain shopping cart functionality

  • Analyze website traffic

  • Improve website performance

  • Measure marketing effectiveness

  • Deliver relevant content and promotions

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Sharing Your Information

We may share information with trusted third-party providers necessary to operate our business, including:

  • Shopify (our eCommerce platform)

  • Secure payment processors

  • Shipping and fulfillment partners

  • Analytics providers

  • Marketing service providers

  • Fraud prevention services

  • Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

7. Payment Security

All payment transactions are processed through secure third-party payment gateways.

Cholypory does not store complete credit card or debit card information on its servers.

All payment information is transmitted using secure encryption technologies and processed through trusted third-party payment providers.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Request information about how your data is used

  • Opt out of marketing communications

To exercise your rights, please contact us using the information provided below.

10. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

11. International Data Transfers

Your information may be processed or stored in countries outside your country of residence, including Australia.

By using our website, you consent to such transfers where permitted by applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page along with the revised "Last Updated" date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Cholypory

Email: info@cholypory.shop
Phone: +61 472 883 068
Address: 19 Roseby Street, Drummoyne, NSW 2047, Australia